Unit products are products that are typically charged directly from the customer, based on the amount of the product. For instance, meals and rents belong to this category. The prices are defined as unit products based on the housing units. For example, the price of a meal can be defined as “nursing home A 10 euros” and “nursing home B 11 euros”.
1. Creating the product
Unit products are created by clicking the “add a product” (“lisää tuote”) button on the right lower corner in the “products” (“tuotteet”) section which is located on the “billing” (“laskutus”) tab.
Name the product and choose the charging principle to be “unit” (“yksikkö”). If desired, you can also choose a “product category” (“tuote kategoria”) to which the product belongs to (if there are no categories, find out how to create them from below). Fill in the other required spaces and press “save” (“tallenna”) to move forward.
Products can be either month-based or “normal”, as in daily. The difference between them is that the month-based products are used when you want the program to automatically calculate the correct rent when the customership begins in the middle of the month. For example, a client that joined on 15.1. pays rent accordingly: (mth - price x 12 / 365) x 16. This is a so-called waiting period that is placed in the beginning of the customership. We can make a formula this, as well as for the ending of a customership.
N.B. We do not recommend for you to set the price on the “products” (“tuotteet”) section, as the prices of the unit products are set per housing units in the price list. So-called euro products (meaning products that can be priced freely) can be set on the “products” (“tuotteet”) section, priced as 1 euro. For example, euro products are used when the same unit has 34 different prices for the rent (when rent is priced based on the amount of square meters in the unit) so it is not wise to create a new product for each price.
The program then opens a new window. There you can pick the right unit where the product belongs to. Choose the right unit/units and press the “save” button.
After creating a new product, the already existing products can be seen on the right by checking the box “all” (“kaikki”) on the left-side “category” section (“kategoria”), or by picking the category where the product you just created is located in.
New categories can be created by clicking the “add a category” (“lisää kategoria”) button in the bottom of the category section (“kategoria”).
In these categories you can group together products that you have created based on their intended function, for example food services or housing services. The products are categorized into the segment alphabetically, so the product you just created is found in the segment with the name you gave it. You can edit a product by clicking the “edit” button (“muokkaa”) in the lower edge of the product`s section.
2. Determining the price
Unit products are priced on the “price list” (“hinnasto”) section on the “billing” (“laskutus”) tab.
2.1 Volume-based billing
For example, rents are charged by volume either monthly or every 24 hours. The product you created can automatically be seen in the price list under the category where you placed it. You can edit the product`s price in the price list by clicking the blue pen-shaped button next to the product you created.
Once you have clicked the pen-shaped button, a new window opens. You can edit an already existing price by clicking the “edit fields” (“muokkaa kenttiä”) button. You can also change the price by clicking the “add a price change” (“lisää hinnanmuutos”) button.
Once you have clicked the “add a price change” button, a new window opens. There you can add the new price as well as set a starting date for it. This way you can schedule future price changes, such as changes in the prices when the year changes. Finally, press “save” (“tallenna”).
The new price change can now be seen in the end of the list and will come into effect on the day that you set as the starting date. The price that is effective at the moment can be seen at the top of the list and has automatically been given an ending date as a result of the price change.
Exit the view by clicking the “go back to previous page” (“takaisin edelliselle sivulle”) button.
2.2 Time-based billing
Products can also be time-based. These kinds of products are needed in home care, for example when visits are OK`d using the DomaCare mobile application. In this case the product is given a certain length for the billing unit (usually the products are priced hourly, so the length is 60 minutes, sometimes 30 minutes). Therefore 1 item corresponds to the billing unit`s length: 5 items of 60 minutes equals to 5 hours, but 5 items of 30 minutes equals to only 2,5 hours.
Minimum billing tells you how much is charged at minimum, usually this is 15 or 30 minutes. Interval tells you the precision of the rounding up. When the interval is 15 minutes and the minimum is 15 minutes, a visit that lasts 16 minutes is rounded up to 30 minutes.
3. Charging clients
Unit products are charged from the client volume-based, either with a desktop application or with a mobile.
You can find instructions for charging unit products from a client here: